0000131716 00000 n 0000130547 00000 n 0000131931 00000 n It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. 0000126272 00000 n 0000135413 00000 n 0000136759 00000 n Knowledge management is the strategic application of collective company knowledge and know-how to build profits and market share. Knowledge Management 3 Why Knowledge Management Application of Knowledge Management (KM) lie in the below four key areas Globalization of Business: Organizations today are more universal i.e., they are operating in multiple sites, multilingual, and multicultural in nature. 0000128529 00000 n 0000134040 00000 n 0000128576 00000 n - People; knowledge management roles have to be established in the business, communities need to be set up to share and reuse tacit knowledge, behaviors such as seeking for and … Unit Standard aligned SEta accredited outcomes Based Designed and developed by Pro-Active College, this skills programme is aligned to the unit standards: Knowledge Just as the words ‘data’ and ‘information’ are used interchangeably, there is considerable blurring and confusion between the terms ‘information’ and ‘knowledge’. 0000134622 00000 n 0000135366 00000 n 0000127138 00000 n 0000134896 00000 n 0000132608 00000 n 0000007062 00000 n 0000136534 00000 n 0000126781 00000 n 0000130922 00000 n In organizations with strong KM processes, knowledge flows like a city water supply: when … knowledge management tools and techniques: improvement and development agency for local government helping you access the right knowledge at the right time Get yours now ! 0000130072 00000 n Amazon began operating as a book-, shipping business in Jeff Bezo’s garage in, 1995. 0000132561 00000 n 0000133320 00000 n For more examples of how specific organizations have implemented knowledge management solutions, check out our piece on knowledge management practices at Amazon, Microsoft, and Toyota.You can also access more than 100 knowledge management case studies on Nick Milton’s blog.. Why is knowledge management important? 484 0 obj<>stream 0000124137 00000 n 0000003656 00000 n 0000125420 00000 n %PDF-1.6 %���� 0000128854 00000 n 0000136321 00000 n <<7FA47B683B1E0B4D87FB4994F52DA917>]>> 0000129538 00000 n 0000124321 00000 n 0000133684 00000 n 0000128362 00000 n xref It’s quite common to misuse these terms. 0000133843 00000 n Broad Concepts of KM 5. 0000132262 00000 n 0000131412 00000 n 0000132089 00000 n 0000132399 00000 n 0000006513 00000 n IM and KM Projects: different scopes, approaches and measurement systems 3. 0000129793 00000 n 0000125695 00000 n 0000135535 00000 n 0000129937 00000 n 0000134088 00000 n There are not unequivocal definitions and it’s difficult to understand the relationships between them. It has been extensively identified that knowledge is an important aspect for an economy to develop. 0000124876 00000 n InformatIon and KnoWLEdGE manaGEmEnt This skills programme provides the learner with the knowledge, skills, attitudes and values to participate in information and knowledge management. the user of the in formation becoming independent of computer professionals. 0000133105 00000 n 0000130316 00000 n The responsibility for opinions and factual matter as expressed in this document 0000126519 00000 n 0000130970 00000 n Organizational Learning and KM 4. 0000133273 00000 n Information and knowledge management systems are both important to your organization’s operations. 0000136052 00000 n 0000133367 00000 n In the definition given by Peter Drucker, information is interpreted data, endowed with relevance and purpose Knowledge derives from information, and because it’s difficult to explain it in words, it should, when possible, formally structure it in manuals, schematics, tables and other forms. It may be copied and reproduced for personal use only. At its core, e-Commerce refers to the purchase and sale of goods and/or services via electronic channels such as the, Internet. It is helpful to think of knowledge as 0000135582 00000 n 0000006722 00000 n 0000130364 00000 n 0000133152 00000 n 0000130165 00000 n 0000129246 00000 n 0000124829 00000 n 0000128228 00000 n 0000132928 00000 n pdf Machine - is a pdf writer that produces quality PDF files with ease! Information and Knowledge Management NEW.pr.pdf, SQL Server 2008 Reporting Services Tutorial.docx, MANCOSA (Pty) Ltd - Durban • INFORMATIO 3B, MANCOSA (Pty) Ltd - Durban • INFORMATIO 101, BCom MKT Year 3 Marketing 3D January 2020.pdf, The internationalisation of South African retailers in Africa .pdf, BCom MKT Year 3 Marketing 3B January 2020 (1).pdf, BCom MKT Year 3 Marketing 3C January 2020.pdf, IKM Supplementary exam memo Jan 2017 moderated (2).DOCX, MANCOSA (Pty) Ltd - Durban • MARKETING MISC. 0000126567 00000 n 0000006850 00000 n 0000132751 00000 n 0000133415 00000 n 0000125510 00000 n Kno… View Information and Knowledge Management NEW.pr.pdf from INFORMATIO 3B at MANCOSA (Pty) Ltd - Durban. 0000127927 00000 n In addition, it evolves, in the same way as the people who own it, as it interacts with the environment and other people, who can complement that knowledge. trailer 0000128901 00000 n 0000127881 00000 n 2 saying that knowledge is power. A Knowledge Management framework is a complete system of People, Process, Technology and Governance, which ensures that Knowledge management is applied systematically and effectively to improve business results. 0000134239 00000 n 0000130213 00000 n Knowledge assets-both ideas or concepts and know-how-are created 0000131764 00000 n 0000132214 00000 n the first hour and in the last 15 minutes of this examination. 0000126990 00000 n 0000125296 00000 n 0000126197 00000 n knowledge management in theory and practice kimiz dalkir mcgill university amsterdam • boston • heidelberg • london new york • oxford • paris • san diego 0000125118 00000 n ���{�!�6ˮ�i�0��Mۄ���W�:�j�-�/q�� �x��л8�?���nLzw9[R�}l��8������v��UZY�9ӔA�h��;�t����ڕ��������~�{ת5eΙ�� �~6���Nx/����A~%�W��i3�F�j���C�1��P��~�:���S�8�{��j�ӣ��%��STtA"�5��h ʾ���z����~� �� !�⁐���P�a���gꌝ͇M"���'iː�P~�V�_��w�\�#ﶵ8/��L,�U�r��7�W�UsnEQv�)����(V���oTA����f�b��ݼ�2��"[������@���+��S0���?������y>��kc���2������].��z�8�O��/�#���eD�q��8�g2�D\����[q���]�?[u�. 0000127493 00000 n 0000136712 00000 n KM is a management perspective that is broader than information management 0000130595 00000 n 0000130874 00000 n For all other purposes, the APO's permission must first be obtained. According to the literature review, technology-oriented information management includes data management, information 0000125913 00000 n 0000129083 00000 n 0000124604 00000 n 0000129673 00000 n 0000134462 00000 n 0000124992 00000 n Nowadays, if top management is asked to underline a single resource which is most critical for their organization to achieve and sustain competitive advantage, mos… 0000127255 00000 n 0000127540 00000 n 0000133574 00000 n Department of Information and Knowledge Management Information has become an integral part of all aspects in modern-day life. Key Differences Between Information and Knowledge Management We will analyze the differences between IM and KM according to five different dimensions: 1. The difference, and relationship, between data and information is a common debate. 0000128000 00000 n 0000007143 00000 n 0000128134 00000 n 0000136487 00000 n 0000129131 00000 n 0000127302 00000 n Information is a message that will help others or the group reach a goal. ]�}ݣ~�?MĬN&��SĻ�yg�S�6�/��[���904����ˠ�ʔ�Y�����Ίt�ԊT��X��#�>O3�`���.�k�5�~i��Z�s�Ω\�S���'UGO���[e�+�Ӷ���r�۟s������!i���8���VK����C�$��K�.�#s��5��~��>��g�w�+�--W�E�*՚9�o*����V�6���M������O6�J��y)�,*߰)�8;���X]1���&�؜a�������~�Hq?eh�]��p�aO�d�s�D_��dݟ���q�B�\{p}a>sT�d����]sY�/TY�}��,���zr 3�{�S���w�ʡCˇ~����k��b���֗��?��453�9��5ܙܐ&/j�,�zU��Pk֖���U��gU��أm��Hm��.t�3�b�w�J��@S�~�g�|�a�KY��N*K̾��_� g�~��O����(��V�k�z�����h�Қ^���JY/�s���+Ѱ?���$�U��(�����9����WX��2���������wi��uXG��{�F�s�k�(���S��J�)�k4���˞��}�9��M�v�yҹ� ^4��/��4�ҟ��[H+C_e�1� �����{�(%{�X*}�jqa�Ϫil�^i�9>�cp. 0000124066 00000 n 0000130707 00000 n EBay, which enables consumers to sell to each other online, introduced online auctions in 1995 and exploded. ,�\f�Z�����^��O7q�;��Z��G�q֗`�������j�CmA'y�\��;�v��j[���xb�=���jY�C�o��0uz9�.h��u�=U�:ޑ5�� 0000130412 00000 n 0000125790 00000 n Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. KM as a discipline has been … If this is the case with our societies, the scenario is not much different for organizations. 0000125558 00000 n 0000132975 00000 n in���%�z�mL����:�_d:&���>�O/r�4���24؎�[�GȖf���W��ڷf���� �D����b`[z��S��m��6��[R�?Y}�~x�D�2Ϸ(o�xs��c8��OLT�=d��K|�ӥMef�M��6�\pjԅ�ȃ����ݡo⧆ܨ}�e�&�&/��I���5z-\��c{�A�tߛRC��{꿽�R⽺ _@LDϬ"��4��B�b^�r, 2��9M��U;u��A���x#��ƫ�����]��r%7�5�/ςi�3�Ɂt�_��H���7�5�N�e`�c�%.E��H�u�:��r��"�'A8����Q���P�k. 0000126414 00000 n 0000127681 00000 n 0000131169 00000 n Not only do these two terms have varying definitions, but they are often used interchangeably. 0000135893 00000 n Information and Knowledge Management 2 Data Information applied for a purpose. Introduction This is a knowledge management book covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and … This preview shows page 1 - 3 out of 4 pages. The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on: 'Knowledge Management is the process of capturing, distributing, and effectively using knowledge.' As a scholar and researcher in this field, JIKM will no doubt be a useful resource to you, as well as the ideal channel through which you share your latest research. 0000130755 00000 n 0000008685 00000 n ID3 SPECIAL EXAMINATION PROGRAMME Master of Business Administration (General) Postgraduate Diploma in Business Management MODULE Information and Knowledge Management YEAR One (1) INTAKE Mixed DATE 18 July 2019 TIME 09h00 – 12h00 DURATION 3 hours TOTAL MARKS 100 INSTRUCTIONS TO THE CANDIDATE 1. FINAL EXAMINATION PROGRAMME Master of Business Administration (General) Postgraduate Diploma in 0000133732 00000 n Thank you very much! v�LDV�j��_ ii Knowledge management is seen as a business process, integrating knowledge, people, processes, strategies, techniques and technologies. 0000134730 00000 n I can use Acrobat Distiller or the Acrobat PDFWriter but I consider your product a lot easier to use and much preferable to Adobe's" A.Sarras - USA . 0000131217 00000 n 0000134778 00000 n %%EOF Knowledge management relies on an understanding of knowledge, which consists of discrete or intangible skills that a person possesses. This document is a part of the above-titled publication, and is provided in PDF format for educational use. 0 0000129625 00000 n The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues. 0000127804 00000 n 0000126868 00000 n 0000125838 00000 n x��X�oS�>׉�$�uL��87���:�qMTu&ܘ9Y��J���2�"�N��5I��NF��Ә-���2�#��*� �$���UM�iDK����Ti�~�9��kVi�">>���>�� @ �9� n9H�ȁHA*H�R������i���+0�m���� HM��ۑ�Aj� Vǭ������^�&" �"LDH�G�+(��%�F��Ú�f��N�^�C��=���^/�DΜ�QK��15�8)�J$�v���w�_Zmcy*�(�z䎥�"F�8soH}��{l۬��(�zғk�n!>`N�L�. 0000135940 00000 n 0000131883 00000 n 0000128181 00000 n Probably no better or more succinct single-line definition has appeared since. 0000132798 00000 n So, while information and data management are certainly very useful, particularly as information sources are growing at exponential rates and with the new focus on big data, it is not synonymous with KM. 0000135053 00000 n Questions must be attempted in the answer book provided. 0000128409 00000 n by Heidi Suominen To understand the difference between Knowledge Management (KM) and Information Management (IM) it’s important to be aware of the definitions of the Data, Information and Knowledge.