I know all the rules/points mentioned in Regus agreement but we went ahead only by getting Regus approval.We are not using the office now and we have vacated the office. 10 of the Best Companies for Working From Home; 11 Companies That Let You Work Remotely; ... Can make good money if you are a good salesman People you work with are kool. NOW IN COVID 19 SITUATION , WHEN EVERY BUSINESS IS EFFECTED A LOT AND MOST BUSINESS ARE WORKING FROM HOME AS PER GOVT GUIDELINESWe Gave Them 3 Months Advance Notice To Close The Account & Adjust The Security Deposits And Settle This Now But They Say Account Cannot be closed, you have to pay for all future months and we will continue to charge you even if you try to exist nowThey have one way agreement, when person tries to leave they will not let him leave and bully and harass them with agreementno one saw or knew COVID 19 IMPACT BEFORE TO BUSINESSES, IF PRETTY MUCH FAIR WE OFFICIALLY SENT THEM 3 MONTHS ADVANCE NOTICE AND ASKED THEM TO LEAVEREGUS DOES BUSINESS UNEITHICALLY WITH THEIR CLIENTSFOR EXAMPLE : if regus provided services till this month, we paid them till today, when we dont want to continue in future HOW CAN REGIS FORCE US TO DO SOBEWARE ...! On 18th May our account was suspended. I have been using Regus for quite a few years, however, the last 6-9 months has been an absolute disgrace. Their business plan is to get you to sign a contract,hide extra charges in the fine print because they know you will not ask a lawyer to review the contract before signing the contract(and you shouldn't need a lawyer).Once the contract is signed and you discover unmentioned extra charges they will not try to rectify the situation. Note that we immediately emailed customer service the details that were requested.Phone service is still down.------------------------------------------(Review update on 9:02am, 1/06/18)------------------------------------------This matter has now been concluded, so I wanted to write how things unfolded.So, Customer service did reach out to us on 24th May and then someone from Regus India as well.The phone line also came back up finally, a total of 7 days service outage.So, here's the summary: Regus were paid, I got a non-payment warning in spite of that, which I immediately responded to. We signed up to Regus in Aug-17 till Dec-17 for virtual office where we just use the office address to receive posts. **Note: Original review was posted on 23-May-18, it included specific names of individuals from Regus, we now understand that was against Trustpilot's policies. My experience at Regus Manor Royal has been second to none, Robyn has been simply amazing and has made me and my team feel right at home with her very friendly personality. I have been working at Regus full-time for more than 5 years. The Clients are the best part of the day. Productive learning experience. July month and 31st July 2017 will be consider as last day. We did not have enough time to think through, whether we needed the address or not. Regus is by far, by far, the worse company I have dealt with during the COVID crisis. If you care about your Business, don’t use Regus, they DONT CARE.------------------------------------------(Review update 12:57pm, 03/07/18)------------------------------------------In response to our notice to terminate our account and services due to deficient services from Regus, Regus have responded saying that that is not possible since we are bound by a 12-month contract. but sales team never said that once i purchase Virtual office then i can not cancel till one year . They have continued to chase us for money and have warned that this case is going to passed to their legal team.At this point I would like to highlight another specific individual – He presented himself as a presented himself as a zonal manager. Perhaps that’s why the average home … At first they had me at full time status and at 1 particular office site, then lay offs/ hour cuts began and I was begging to loose hours, and was having to work various offices. Regus employees please note that you are part of the fraud you have seen all these complaints online from people who have done business with you and you continue to work for a fraudulent company.You guys are part of the fraud as well. 22 Steps for Working at Home Successfully Many people want to work from home as a way to gain more flexibility and autonomy in their careers, but it's important to remember that a work-from-home job still requires effort and self-discipline. A global exposure by working with various teams across the globe. i asked her if there is any one senior i can talk with in the company, she said i am the authority. Good company offering 5 day work culture & work life balance. Transparency is key to us: you will have time to review your invoice and … From work perspective, the organisation works like a start up, so great for learning. We agreed to have Virtual office with Regus. (3) COVID19 Lockdown: - I requested Regus to waive the rental fees for the lockdown peroid only and I'm ready to extend the contract by the same period. Account help desk told me to contact sales team to resolve issue. Client Servicing places a major role which one can learn selflessly. IF YOU DO BUSINESS WITH REGUS, you will regret it. She Promised that she will do needful at the quickest.Even after waiting for 4 days and calling them several times , they did not gave any quotation. 10 reviews of Regus California Woodside Office Center "We've been with Regus for almost a year now and can't say enough about the team here. I had mentioned a small problem with the RMZ Millennia Bangalore Regus branch yesterday. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. After finally get sorted they start send invoices with late payment. This didn't stop Regus trying to screw me over. Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Basically Regus would get the same amount of money, mentioned in the contract. The staff are both friendly and professional (Christine and Jess) and have always been both helpful and great to work with! Highly stressful work place and less opportunities for growth. i know all the operations and admin rules. Working with Regus is a fun together working, solving problems if any queries comes. - CHOOSE ANY COMPITITOR, WITH SAME FACILITIES, AND LESS COSTLY. They offer lots of benefits including medical, dental and vision to their full … Can't forget to mention they've continually tried to pass the blame to us without a shred of evidence to substantiate what they are saying.All things considered, including the loss of Business to us and deficient service from Regus, we've decided to terminate their service.So, there you go. - DO NOT BELIEVE THE CEO. 86 reviews for Regus, 1.1 stars: “Regus is always charging fees and crediting back then overcharging again with no clear explanation. So Nobody else can talk to you.This kind of open Stealing with Extremely Disappointing bunch of People who treat you like Nothing is managing These Regus Offices In India .Good Luck. Our company thought that Regus would provide these documents, as they are required "by Law", however, not taking this communication in written from Rrgus, was a mistake. I have raised an investigation though they cannot even confirm if the investigation is being carried out or not. No help from Management and no formal training provided for out of industry candidates. As the subject describes, Regus is a great place to work. When we pay bills for any services my company subscribes to, we don't have to also reach out to the service provider and let them know we’ve paid the bill, at the risk of losing the service. I have never in my life seen so stupid system. The best part is, we have not signed any contract. When Spaces work not allowing to work in lounge area unless payment of Next month then why regus keep sending invoice to unused services . But i tried to contact Regus sales person He is not able to provide me proper answer. And … Robyn at Manor Royal. slow growth as external candidates are hired for next level job. Cons. Got to work on various business related projects besides regular marketing activities. Still, when the time came for me to cancel my contract, I didn't lose any money, and overall left feeling positive. It's a great place to connect with clients and hone sales skills, Weekends holiday, good set of colleagues, great clients. (2) Lies by CEO - As soon as you signup for Regus, you might receive an email from the CEO, which says that our feedback is invaluable and our feedback really matters to him, etc... - I escalated the GST Compliance Document issue to him (mentioned above), however NO RESULT even after many weeks. Regus job culture is very different . Now, yesterday i received an email from debt team . Pretty much every review on here more than a 1 is fraudulent and bogus. © 2020 Trustpilot, Inc. All rights reserved. Glassdoor gives you an inside look at what it's like to work at Regus, including salaries, reviews, office photos, and more. !Thank you Regus for your reply below, maybe start focusing on customer support rather than having an "excuse" department trawling review sites and social media. Regus as a work place is one of the best place for start off. Later on 6th Day, after constant queries from my end, The Community Manager MEGHA BAJAJ Send me an Quotation with two lines, saying Recurring Fees per month 1,51,850. He made no attempt to contact us during the week of wrongful service outage, he only reached out when we notified Regus that we are terminating their services. LOADS of hidden costs, they will bleed you dry.2.7k despite... you'll never see that again.Please if I can make one person rethink coming here, it will save you thousands. The opportunities to grow we're Limited under constantly changing corporate decisions. We are very lucky to have her looking after us here. - DO NOT BELIEVE ANYTHING, IF IT'S NOT IN WRITTEN COMMUNICATION. 1,844 Regus reviews. Even then Regus is not terminating the agreement.It seems Regus is not willing to refund my money and hence they adjusted the month from July to August so that it will be equal to the advance deposit which I has already paid and thus Regus doesn't has to return the money.This is completely unprofessional. Needs to work towards employee enrichment.The organisation needs to be a global fit. After 2 invoices we saw that they suddently added VAT in the amount that already was with VAT. They said i have accepted all the terms and conditions . NEVER CHOOSE REGUS AS YOUR OFFICE LOCATION. Rs for Two people. No job security, commission structure made in such a way that you would end up never making commissions. !If you're a new business, this place isnt as it appears. minimum contract period 12 months, gst 18% Extra.I was shocked at such an hike , when i called her to ask about it, she said these are new charges. So I am looking for a job abroad. None of them made sense, as our company would have to pay EVEN MORE MONEY, if we decide to choose any of their unreasonable offers. Regus is a international company deals with government projects,where the clients from all over the world invest in order to start any projects.regus acts as a mediator between the public and the government, I am employed with Regus as a Customer Service Executive. You know that's a lie you do not care about your clients. and forget for atleast 1 year to get your deposit back and how much you will get back is also a question. - Go … Regus was a decent place to work. They made "Refund" according statement they sent to us, but instead, they charged our card for same amount. Aggressive in business expansion & hence only best person can survive longer. New team is doing great. He manages to bring the whole office together and make it feel like a community. Speaking from experience with Regus through working in the NW area I would say that Regus is an okay company to work for. NEVER EVER BUY FROM REGUS, THEY WILL MISLEAD YOU A LOT, ALL FALSE PROMISES ARE MADE & THEREAFTER WHEN TIME COMES, THEY JUST REFUSEBought Office Plan From Them, Stayed Them With More Than 1 Year. I was made to understand that this has to do with Regus' single point of contact policy which again I find completely crazy! Hands on experience on various tools. Considering any office rental of space will have a notice period, we thought we could review this in a month or two. Image the impact this is having on my Business, when my existing or potential new clients call the number and get a 'Not In Service' message. Very Bad company!Stay way for this company, when they call you for make sales they are brilliant, after sales is rubbish company I have make 5 calls to make my account ready and I'm not receiving invoices. Good Company, Good Product, Poor Management and Culture. I'll end with advice for other Regus tenants (given by my small business lawyer): - Block credit cards from Regus. This I find a very surprising policy for any Business to adopt. They claim a professional work environment but it is far from the case. i got an email on 25-December-18 for renewal of January. They cannot explain over the phone.The service they provide in my opinion is misleading and i shall be bringing this to the attention of the FCA or whichever conduct authority who can help!So i update my above review!Regus have replied to my trustpilot review (see below) though still cannot be bothered to reply to the issue in hand (see above my issue).So they have time (i think within a few hours) to respond and find an excuse to the review, but still cannot find the time for actual customer support and offer a reason for the money i have been paying for post that never actually got posted! Is Indeed your favorite place to learn about companies? When I found out that the account was disabled and notified Regus, it took them 4 days to sort out the matter, total 7 days of service outage. I would particularly like to highlight the behaviour of two individuals from Regus Millennia who were managing our account, they have been exceptionally rude to my team rather than helpful in this difficult time.Additionally, the information provided by Regus Customer Service in response to my original review was not useful. ACERO sheffield .. misleading profesional .. DO NOT USE THEMSandra DO YOU KNOW YOUR EMAIL DOES NOT WORK !!!!!!!!!!! And regus is trying to take legal actions against an agreement which was never signed physically. It is a vicious cycle. It is a Business Centre (MNC) where we provide flexible work space around the globe. Personal information has been removed from the updated review below to comply with the policies.------------------------------------------(Review Posted 11:46am, 23/05/18)------------------------------------------Regus Team if you're listening,My company has an account (account # 8688823) at RMZ Millenia for virtual office services, its been few months now. Regus Kept on sending me Unused ServicesConsidering any office rental of space or virtual office will have a notice period, and during purchase of service sales Executive said i can cancel it any time . I Asked to Spaces Works Reception( Chakala Reception) they said i am not allowed to seat or work at lounge area until i pay for January 2019 .i decided to discontinue services and sent an email to Regus and Spaces for termination of Services also received an email of service suspension Then they kept sending me invoices for unused services. Frankie goes above and beyond to make sure all our needs are met and then some! There was an issue with the Pantry from very long time with the old team. We got an email end Dec-17 for renewal for 3 months till 31-Mar-18.We once again received an email on 31-Mar with no advance notice that the office is being renewed for 9 months! My team members were all so supportive of me and my writing which was exceptional. And 25 days before i got mail from debt team to pay. I cannot speak with anyone about "unidentified" fees on my invoices. This person has made zero attempt to constructively address any of the concerns I raised (detailed in this review). - Shameful and probably illegal behaviour. I paid 13 Days Rent and 1 Month Advance payment for both Office. Long Hours and You are not sure if you would stay on the job for a long term. They dont respond to my emails sent. Won’t return my deposit. - They sent 2 different options/offers. i never signed any agreement. Read employee reviews and ratings on Glassdoor to decide if Regus … Robyn is clearly an asset to the Regus … Exit fee for everything . ), only if we extend the contract by 6 more months. Pros. I bad decision I make to get this company. I Was Told by Community Manager MEGHA BAJAJ, That Rental For Personalized Office Cabin For Three People is 90,000 Rs per month. Good Place to work as one can learn a lot about facility management & key account management. - Write online reviews to warn future tenants and get Regus' attention. No Salary hike annually and no promotions. while I was initially un-reachable as I was abroad, I did respond to Regus' final waring adequately, providing details of the payment which was made weeks ago. i have learnt many thing from here and now i am very comfortable to deal with international clients too. (4) Unreasonably costly: - Upon research I found many local COMPETITORS, equaly good, and less costly. Most recently all the team members have changed and I am glad to see a better version of Regus Millennia. and they will also give us Conference room including in This Price which i can use for 1 hour Daily. I got to experience things and see the world in such a different beautiful way...The court cases to the writing in news paper articles. Seriously, look up Regus reviews… The reps got back to me within few hours and I got the tour next day.Liked the flexibility of working at multiple locations across the city and they have one close to my place which is a big plus for me. Compensation Plan was changed a few … Invoices not clear, and everything is mixed up. Regus was a decent place to work. When the bill is paid, the service continues. i love this company , i want to work for the long time. STAY AWAY.”, “Horrible company, no manners, … All content is posted anonymously by employees working at Regus. i love this company , i want to work for the long time. I was a member of We Work for years and never had an issue with billing, I have been a member of Regus … I will be reporting them to the state in Ca. We have emailed them the details they requested but have had no response yet.As of now, our phone service is still down.Further updates will be posted as the matter unfolds.----------------------------------------(Review update 9:02am, 24/05/18)----------------------------------------No further contact from customer service, since they responded to my original post about 20 hours ago. Competitive Work Environment, always open for learning new things, Exposure to other team managements.Treating all the employees equally and open about the companies growth. Having said this, the Regus team did have my admin team's contact details on record who would have immediately clarified the matter anytime and prevented this situation, but not attempt was made to contact them and the account suspended anyway. Was this review … ... Glassdoor has 1,882 Regus reviews submitted anonymously by Regus employees. And remaining amount will be refunded back after deducting exit charges from the advance deposited amount.As per Regus reply we went ahead and we had closed our business and proceeded further with other legal works. A shame, really, their offices are nice, and they have quite good network of them. Cons. i have learnt many thing from here and now i am very comfortable to deal with international clients too. Working with my clients and being able to help and come up with solutions to solve issues is the best part of my job. Unannounced rent increases were a fun one. The view from here … they charge you for everything even of you change the office in same contract. Stay away if you value your sanity. A good insight to the administration and client service and operational work. ******************************* REGUS' Reply Below******************************As you can very easily see, below reply from Regus team ONLY tackles Issue#3 mentioned above, which carefully and conveniently IGNORES ALL OTHER ISSUES mentioned above.YOU SHOULD AVOID REGUS AT ALL COST. Nothing more than con artists. Example: If we paid 100 Euros + VAT = 125 Euros. i contact account helpdesk but they said agreement cannot be cancelled. • Responsible for running the centre on a day-to-day basis, Management have inconsistent policies and thus job security is always at altar. you can freely work … - DO NOT CHOOSE REGUS, BECAUSE THEY DO NOT CARE EVEN IF YOUR BUSINESS IS FACING DIRE SITUATION BECAUSE OF COVID19 PANDEMIC LOCKDOWN. i tried to contact Account Helpdesk Via Phone But There was no proper answer from them and also there are no hindi, indian accent Speaker exeutive . Their accounts … Truly learnt the link between marketing and business in this organisation. When we called Regus in Jul to cancel, the lady mentioned that there was no option to cancel and the contract will have to run till Dec-18. almost a lac rupees . Has a great scope of work and gives you opportunity to learn and grow. Signed up with them on one of their plans. i replied to every email also did CC Reception andheri Personal Email Id of Noida team & Account Help desk too . Now, Regus is saying that we cannot end the agreement and August will be the last date.This is highly unacceptable. Regus has so many hidden extra costs that it ends up costing you far more in the long run than what you anticipate. - Now, the area manager is saying that they would provide these documents (required by law! This is the Regus company profile. My job is to manage the front office reception and to fulfill the clients requirement. i Visited the New Delhi, gole Market , Parvanath Branch to Book my Office Space In There. Regus at 52 Martin Place is a fantastic place to work. Good management & great work culture which helps you to manage your professional and personal life perfectly. Noone can seem to answer of what they are doing . One Star off for restroom ambience. They charges exorbitant late charges close to 100% of the rental amount for a few days delay even when we have disputed the rental.Doesn't this tantamount cheating? No Salary hike annually and no promotions, A company with lots of Growth Opportunities, Good place to work, however aggressive targets in sales, Innovative organisation with great work life balance, Great opportunity to began a carrier in PR firm, productive and chances to learn new things, work culture great and great clients and colleagues, Good Company, Good Product, Poor Management and Culture, Best place to learn for a fresher, as the team here works as admin and operation. Regus was secretly overcharging us! In addition I have to sell the products provided by Regus like Virtual Office, Campus Office, Conference room, Business Lounge and to take care of the maintenance of the Centre. Regus is a business centre .this is provide working place .regus is the place where i wish to work for my whole life its a wonderful place with lovely personalities.th. The new centre manager came to me personally and discussed the matter and took the initiative to sort the issue immediately. No restrictions in terms of profile. On every email i replied to discontinue my services( i am not using it) but there was no reply from any of email only they kept on sending invoices each month . Read the fine print on your lease as well, as once you sign they wont let you terminate. He has not even responded to my recent calls or emails. i know all the operations and admin rules. Goood Company to work with,exposure is great and a system driven organisation. Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. So, do not be fooled if you come across any such Regus managers in Bangalore – they are just another sales person at Regus who does not care about their customers.Also, Regus Customer Service have not intervened in this matter in any constructive way, besides one email, they have been quiet.Since this matter is not quite closed out, more updates from us can be expected, stay tuned! The Regus number for my business is listed on our website, Business cards and email signatures.Regus Millenia support team has tried to blame me for the issue, due to me not providing proof of the payment. Regus … IF YOU CHOOSE REGUS, IT MIGHT BE YOUR BIGGEST MISTAKE. His stance is Regus have done nothing wrong and if we do not continue paying for their services for the 12-month duration, their legal team will come after us. Regus is being run by an Bunch of Unprofessional and fraudulent people in india. I'm waiting... waiting... waiting... Regus get yourself together. Due to the current state of the global pandemic, I could not use my Membership of the Lounge Network as it was located in the central and I couldn't use public transport as my job was not a key work. Regus was such a lovely place to work at and a calm working environment. After 2 months all of our invoices was 125 Euros + VAT!We replaced a credit card so we had outstanding invoices for 5 months.When we added payment method on 5th month, each office charged us with the accumulated amount =the total 5 months + month by month = 10 months in total!We asked them to remove VAT. Good benefits however depending on regions overall performance. On the same day, I received a warning email about non payment of fees, which I immediately responded to, clarifying the payment was made 2 weeks ago and provided necessary details for validation.In-spite of this, the account was suspended and phone number remains inactive till today, 5 days later! Why should i pay for unused services i just used Regus Hardly 17th December 2018 to 25th december 2018 This is harassment to startup ownersIsn't this outright fraud Over and above this, Regus have a nice accounting system that automatically emails invoices and dunning. You can send an email to multiple people, its not a big deal! Office Cabin i can use 24x7. Being the largest office solutions provider in the world, Regus provides you a great opportunity for global exposure. with notice of legal proceeding. I want to use this experience to take my career to a higher level. Please Regus don't write a comment asking me to contact you so you can resolve the problem. Regus is a very good company with significant potential and its Market. I have no doubt that every service you yourself must be subscribing to would have the same system.Also bear in mind the first paragraph - payment was made 2 weeks back and there was nothing outstanding on the account. No raises or performance reviews, no training, little support, you are a … YOU SHOULD AVOID REGUS AT ALL COST.MAJOR ISSUES:(1) Regus refuses to provide GST compliance documents (legal documentation, required by law of this land): - During initial discussions, the area manager confirmed (verbally) that they would provide ALL NECESSARY documents required for compliance. The only way you get a response from anyone with Regus is to threaten to report them for their questionable business practices or to post negative reviews on sites like Yelp or Trustpilot. The organisation is ambitious in its goals and hence teaches you to be ambitious in your thinking and work as well. Isn't this outright fraud - Shouldn't rental agreements have a notice period, especially when there is no occupancy and is just usage of the address?Over and above this, Regus have a nice accounting system that automatically emails invoices and dunning. Thank you. Flexible work schedule and nice work environments. At first they had me at full time status and at 1 particular office site, then lay offs/ hour cuts began and I was begging to loose hours, and was having to work various offices. Ask a question about working or interviewing at Regus. At Regus we work hard to ensure full transparency on our invoices, and appreciate your feedback, which can only help us improve. At this point, all I'm concerned about is getting the service back up, so that people who call the number don’t think our company has gone out of Business.------------------------------------------(Review update 16:08pm, 23/05/18)------------------------------------------I've had to downgrade our review further based on latest interactions with the Regus Bangalore Millenia team. Glassdoor is your resource for information about the Work From Home benefits at Regus. 744 reviews from Hinduja Global Solutions employees about Hinduja Global Solutions culture, salaries, benefits, work-life balance, management, job security, and more. Yet my account was disabled. i am continuously trying to contact to Regus sales person from last 20 days but i haven't received proper answer. A free inside look at company reviews and salaries posted anonymously by employees. I requested Them to give me a better quote as i am looking for a deal of 12 months. I was calling to them few times left message few times no one from sales department didn't call me back. This company needs to be shut down. Regus research shows that the most popular reason behind the growth of flexible working, chosen by 61% of respondents, was the desire for a greater work-life balance. Our community is ready to answer. Learn about Regus Work From Home, including a description from the employer, and comments and ratings provided anonymously by current and former Regus …
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