For marketing, promotion, and advertising purposes. Your personal data may therefore be subject to privacy laws that are different from those in your country of residence. Please note that email marketing messages from Spotify include an opt-out mechanism within the message itself (e.g. A key source of information is the Data Rights and Privacy Settings article which includes answers to “frequently asked questions” about personal data processing in the Spotify Service. We may occasionally make changes to this Policy. We collect your personal data in the following ways: We collect and use your personal data for the following reasons: To learn more about why Spotify uses your personal data, please refer to the Privacy Policy. 3 Your rights and your preferences: Giving you choice and control If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following: Spotify shares your personal data globally with Spotify group companies in order to carry out the activities specified in this Policy. If you have questions about your privacy, our Privacy Policy, information we have about you, or your rights and how to exercise them, please contact us. We may display advertisements from third parties and other content that links to third-party websites. If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to Spotify, please contact us using the ‘Contact Us’ form on the Privacy Center, and you may request exercise of your applicable rights detailed in Section 3 ‘Your rights and your preferences: Giving you choice and control’ of this Policy. This may require us to delete the Spotify account for that child. If you want to find out more about this Policy and how Spotify uses your personal data, please visit the Privacy Center on spotify.com to find out more. Spotify Clears Up Its Controversial Privacy Policy After rolling out a vague privacy update yesterday, Spotify CEO Daniel Ek clarifies that the new policy is opt-in. Credit or debit card type, expiration date, and certain digits of your card number; Details of your purchase and payment history. We are committed to protecting our users’ personal data. Not only is all of your Spotify activity public unless you take steps to hide what you’re doing, but even an “Anonymous” Spotify account isn’t really anonymous. Back in July, USA Today reported that your activity on Spotify is public and “can be used against you.”. The change also brings up privacy concerns for children who are on their parents' family plans. Our Privacy Policy contains further detail about what personal data we collect, how we use it, and why we process it. ISSUES have mastered the art of the mash-up, a genre unto themselves. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. With your permission, we may collect information stored on your mobile device, such as contacts, photos, or media files. To do this we need to understand your streaming habits so we can deliver an exceptional and personalized service specifically for you. Spotify gives you several options to hide what you’re listening to. Spotify has an all-or-nothing privacy policy: Users can either turn off sharing and lose access to how others use the platform, or they can leave it … Inferences drawn about your interests and preferences based on your usage of the Spotify Service. Subscribers flooded a blog on Spotify's website with comments criticizing the move, some of them saying the new partnership was an invasion of privacy and an excuse for data mining. Spotify USA Inc. We will share your personal data with other Spotify group companies to carry out our daily business operations and to enable us to maintain and provide the Spotify Service to you. This was a slight improvement over the percentage of overall revenue that ad-supported sales achieved in Q4 of the prior year (11.3 percent). You may toggle these settings to opt in or out of receiving different types of email and push notifications. You will always have the option to change your mind and withdraw your consent at any time. Additional privacy rights under the California Consumer Privacy Act (CCPA) can be found in our supplemental policy “Additional California Privacy Disclosures”, which contains supplemental disclosures relating to the processing of your personal data. Please read their privacy policies to find out how they collect and process your personal data. If you are under the Age Limit, please do not use the Spotify Service, and do not provide any personal data to us. The right to object to us processing your personal data where we no longer have a legitimate or legal need to process it. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy. Your personal data may therefore be subject to privacy laws that are different from those in your country of residence. At Spotify, we want to give you the best possible experience. We are committed to protecting our users’ personal data. We and our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes. How Spotify verifies that people actually live at the address they enter is a bit vague and unclear. We will share your personal data for activities such as statistical analysis and academic study but only in a pseudonymised format. Spotify isn’t the only music streaming service to have had complaints regarding data privacy, with Apple Music suffering the same problems under Article 15. We have set out in the tables below the categories of personal data we collect and use about you and how we collect it: The table below describes personal data collected when you sign up for the Spotify Service: The table below describes personal data collected through your use of the Spotify Service: The table below describes personal data that you choose to give us that enables us to provide you with additional features/functionality, The table below describes personal data collected from third party sources. In August 2015, Spotify changed its terms and privacy policy, expanding Spotify's lawful access to media and location data stored on user devices. Spotify may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. As available and except as limited under applicable law, the rights afforded to individuals are: In order to enable you to learn more about these rights, exercise these rights with ease, and record your preferences in relation to how Spotify uses your personal data, we provide the following resources: Privacy Settings (accessed via your account page) - allows you to exercise choices about the processing of certain personal data, and an automated ‘Download your data’ function to download basic account and usage information. So, it’s important to know what Spotify can discover about your listening habits and how this information could be used. Go to Spotify--> Preferences. you choose to make use of a specific Spotify Service feature where sharing of particular personal data is required for the proper use of the Spotify Service feature; or. These partners help us deliver more relevant ads and promotional messages to you, which may include interest based advertising (also known as online behavioral advertising), contextual advertising, and generic advertising on the Spotify Service. To do this we process some personal data about you to understand your listening habits and to develop the best service for you and all of our customers. These third party sources vary over time and include the following: When you use or interact with the Spotify Service, we use a variety of technologies to process the personal data we collect about you for various reasons. It seems clear that both value personal security and are working to resolve the issue, working with the GDPR to review and refine their data protection protocols. Spotify uses personal data to create the best listening experience. Facebook's loose handling of how its data was acquired by app developers has plunged the company into the biggest crisis of its 14-year existence. 12 Changes to this Policy The right to request that we temporarily or permanently stop processing all or some of your personal data. We keep some of your personal data for as long as you are a user of the Spotify Service. If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased. You can access the following controls via your Account Settings: For more information about the personal data you can control from your Account Settings page, see data rights and privacy settings. Depending on the type of Spotify Service plan you sign up for, this may include your username, email address, phone number, birth date, gender, street address, and country. Those privacy issues are now front and center. Personal data collected within the European Union and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the European Union and Switzerland. Spotify shares your personal data globally with other companies in the Spotify Group. You will also find information about how you can manage your cookie preferences and opt-out of certain types of tracking; and. I love the social option and have been fortunate enough to not have issues with it. an unsubscribe link in the emails we send to you). If voice features are available in your market, we collect your voice data with your permission to provide you with additional features and functionalities, such as interacting with the Spotify Service with your voice. Customer Support resources - We have several pages on our customer support site which provide further guidance about data protection questions. 1 Introduction Select Report Explicit Content. What Spotify wants to do is to commercialise the aggregated knowledge it gets for free when we interact on the network. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the Spotify Service. accelerometer or gyroscope) required for the purposes of providing specific features of the Spotify Service to you. If we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data. When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Spotify Service or by sending you an email and/or a device notification. We and our advertising partners may process certain personal data to help Spotify understand your interests or preferences so that we can deliver advertisements that are more relevant to you. Below you will find the information Spotify is required to provide about its processing of your data, under Article 15 of the GDPR. The right to request that we amend or update your personal data where it is inaccurate or incomplete. So, we want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data. If you register for or log into our services using third party credentials (e.g. In Q4, Spotify’s revenues from its ad-supported tier reached €175m ($200 million). Artist Updates). Spotify was down for nearly an hour today, after a widespread outage affected users in countries across Europe and beyond. Popular music streaming service Spotify has raised privacy concerns as multiple security researchers have expressed concerns. Please refer to Spotify’s privacy policy for the latest information. The music streaming service … This data is collected for the sole purpose of verifying eligibility for the Premium Family Plan and Premium Duo Plan and is not used for advertising or any other purpose. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. 11 Children To conduct research, contests, surveys, and sweepstakes. 13 How to contact us. For information on how to contact us if you ever have any questions or concerns, please see Section 13 ‘How to contact us’ below. You can use the Notification Settings page to exercise choices about all categories of email and push marketing communication. You may choose to share personal data (for example, your email address) with artists, record labels, or other partners who may want to directly send you news or promotional offers. You may be aware that a new European Union law, called the General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. The right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. To conduct business planning, reporting, and forecasting. wifi, 3G, LTE, Bluetooth), provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Spotify application version; device attributes of devices on your wifi network that are available to connect to the Spotify Service (such as speakers); your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device, or payment currency), to comply with geographic requirements in our licensing agreements, and deliver personalized content and advertising to you; and. Spotify may also subcontract processing to, or share your personal data with, third parties located in countries other than your home country. Spotify may also subcontract processing to, or share your personal data with, third parties located in countries other than your home country. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. To fulfill contractual obligations with third parties, for example licensing agreements and to take appropriate action with respect to reports of intellectual property infringement and inappropriate content. When you complete any forms, respond to a survey or questionnaire, or participate in a contest, we collect the personal data you provide. Its advertising revenues remain unspectacular. We may also share personal data with that third party about your use of the Spotify Service, such as whether and to what extent you have used the offer, activated a Spotify account, or actively used the Spotify Service. Users can listen to their music in the workplace … If you share your private playlists with others, please be aware that the recipients of your private playlists can further share those playlists with others. Description of why Spotify processes your personal data (‘processing purpose’), Categories of personal data used by Spotify for the processing purpose. The purpose of this Privacy Center is to give you more information about the rights and controls you have in relation to your personal data, and to highlight some important sections of our Privacy Policy to you. So I love the fact that Spotify is a music streaming service + social media (if one chooses so). Lately, one of my friends had her boyfriend follow her on Spotify and stalk her listening. Your password protects your user account, so we encourage you to use a strong password that is unique to your Spotify account, never share your password with anyone, limit access to your computer and browser, and log out after having used the Spotify Service. As available and except as limited under applicable law, individuals have the rights described below. If someone figures out it’s you, … "We understand people's concerns about their personal information and are 100% committed to protecting our users' privacy and ensuring that you have control over the information you share." To establish, exercise, or defend legal claims. New York, NY 10007 4 Personal data we collect from you You'll see the Spotify tab in the upper left hand corner next to the Apple … Thank you for reading our Policy. Accordingly, we have implemented additional transparency and access controls in our Privacy Center and Privacy Settings to help users take advantage of those rights. The closest feature Spotify has to blocking users is the Private Session button, which can be found under the Social tab in the mobile app's settings or … For example, we keep your playlists, song library, and account information. Please, therefore, make sure you read any such notice carefully. This is the personal data that is provided by you or collected by us to enable you to sign up for and use the Spotify Service. To do this we need to understand your streaming habits so we can deliver an exceptional and personalized service specifically for you. 7 Data retention and deletion 10 Keeping your personal data safe We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems. But this is not just about privacy. There may be times when you want us to share information about your use of the Spotify Service with other Spotify users known as ‘Your Spotify Followers’. With respect to certain third parties which may request or require that we share your information with them, your permission will be requested before we provide your information to such third parties. Roughly three years before the release of Beautiful Oblivion, Headspace was the Number 1 Alternative Album in North America, following on the heels of the band’s self-titled debut, which cracked the … In the terms and conditions, Spotify says: A. This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service, including: For users of certain plans like the Premium Family Plan and Premium Duo Plan, we may use a third party mapping application (such as Google Maps) and/or your device’s location service to help you verify your address. Clicking on the link in an email will opt you out of further messages of that category (e.g. For: Mobile and tablet. The General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. If you click on a third-party advertisement or link, please understand that you are leaving the Spotify Service and any personal data you provide will not be covered by this Policy. That represented just 11.7 percent of its total revenue haul of €1.495 billion ($1.7 billion) in the three months.. Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users. We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). We collect personal data about you from various third parties. We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. If the introduction of these new or additional services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Facebook), we will import your information from such third party to help create your account with us. For Spotify, the condemnation over its new set of terms and privacy guidelines has followed this plot like a freshman scriptwriting seminar, leading to a Twitter-off between Spotify… We may notify you in advance. Hey @user-removed ,. At Spotify, we want to give you the best possible experience to ensure that you enjoy our service. Any abuse of the reporting process can result in the termination of your Spotify account. We also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data. If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved; Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or. While privacy concerns are aimed at Facebook, Google, Apple, and other big players, we seem to have overlooked one of the biggest private data brokers around.
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