Our workspace solutions offer an effective and efficient low-operating-cost alternative to traditional leased offices. Contact us. Regus is a horrible company. 12 % Campus Recruiting. Groups. Working as GA/Customer Service Representative at Regus, I played an important role in delivering exceptional customer service to clients and visitors. 52 Regus Customer Service Representative interview questions and 53 interview reviews. 8% Below national average. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Find your ideal serviced office space in Sweden. Far too many hidden and miscellaneous charges in addition to the rental cost. Edit - emails were sent in June which Regus chose to ignore again. What salary does a Customer Services & Support earn in your area? 51 % Neutral. Regus. Please speak to your centre team. Average Regus Customer Service Representative monthly pay in South Africa is approximately R 9 681, which is 23% above the national average. Your Regus Customer Service Team Shahin 2 reviews. 20 % Negative. Make a home for your business with a Regus private office. Alternatively, and if you don’t find your answer in our FAQs, please log in to your online account … Getting an Interview. Daniel Jones - 07768251099 Daniel.Jones@regus.com. I tried to contact the Regus customer service online several times. Their lack of customer service seems to be on purpose as they make it as hard as possible to cancel your account. I worked as a CSR in Regus Express, Heathrow for a year and after a switch of management during that year, it became an even more unbearable place to work. Our workspace locations are in every major town, city and transport hub worldwide, so start-ups, global companies, and every business in-between can work near to clients, colleagues or family. 11 % Campus Recruiting. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. If The User of company services do not agree to be bound by these Terms and Conditions, then The User of Website must not use this Site. Trying to contact anyone with their customer service is near impossible. However, as I prepare to discontinue my agreement with them, trying to contact Customer Service has been a nightmare. Franchise - Customer Service Associate (4899) LET'S HELP PEOPLE WORK, EVERYWHERE. We want to help you in the best possible way. They put additional, hidden charges on the monthly bill, that require actively opting out. Our global network of workspaces enables you to work wherever you need to be – close to clients, partners, suppliers or home. Essex Business Group. Free interview details posted anonymously by Regus interview candidates. Head of Regus Customer Service team. Initial Regus complaints should be directed to their team directly. Minimal upfront capital expenditure and inclusive, low monthly fees provide cost certainty and continuous savings. I feel so disappointed about this company. Average salary. Experience. Feel disappointed about Regus. Mar 2014 – Present 6 years 7 months. In 7 years of business, this is the first negative review I have felt compelled to leave. Interviews at Regus. Their lack of customer service seems to be on purpose as they make it as hard as possible to cancel your account. 2 % Recruiter. Regus fails in their customer service. Regus Billings Irregularities: a Deal-Breaker. Experience. The terms and conditions of Regus company is based on Fraud. Create a workplace that’s right for your business today – and tomorrow – and thrive among a global business community. Do not ever use Regus. This estimate is based upon 48 Regus Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Experience 51 Ratings. It takes their online help people 2 weeks to respond to you. You can call Regus at toll free number, write an email, fill out a contact form on their website www.regus.com, or write a letter to 590, Madison St, Madison, IN, 47250, USA. リージャスでは設備が整ったレンタルオフィス、オフィススペース、バーチャルオフィス、コワーキングスペース、貸し会議室をご提供。お客様のビジネスに合った独自のワークスタイルが、世界120か国、3,000拠点で可能に。 Tracy Ring 01277 725000 tracy.ring@regus.com. Yes No. Brentwood. If you want more than a professional business address, our packages mean you can choose the services you need to get to work. customer service. The services your business needs. Due to Covid-19 pandemic, I have an emergency and need to move out from house within a month. Regus may amend this Privacy Policy at any time by posting the amended terms on this site. The typical Regus Customer Service Representative makes $16 per hour. * All prices shown are valid at the time of enquiry, based on 24 month contracts. I’m having difficulty with the portal (accessibility and/or performance) How do I register on the mobile app? Pissed Consumer © 2020 All Compare all Customer Service Representative salaries in England. Head of Regus Customer Service Team. We use cookies to provide and improve our services and enhance your browsing experience. Exclusive business service discounts from global suppliers; 24/7 customer support; Virtual office services. Applied Online. Warmest Regards, Sandra Melody Head of Customer Service Here at Regus Fenchurch Street we pride ourselves on giving every customer the highest level of service possible. Find Reviews Filter. Horrible customer service! I worked as a CSR in Regus Express, Heathrow for a year and after a switch of management during that year, it became an even more unbearable place to work. Senior Customer Service Representative Regus. I have reviewed your account and can see where you’ve spoken to at least two of our agents on the phone and through email. I become Regus customer since 2017. Emma Yuan 1 review. Was this article helpful? Regus Customer Service Representative yearly salaries in England. Horrible customer service! Terrible Customer Service and Invoicing. Regus Customer Service Phone Number (855) 400-3575, Email, Address Jul 2014 – Present 6 years 3 months. Regus has a consumer rating of 1.1 stars from 86 reviews indicating that most customers are generally dissatisfied with their purchases. Regus, in violation of state law, is forcing people to work without hazard pay in California. £16,876 per year. Search for. Arnold Schwisberg 1 review. In Person . Filter. Regus is ranked 135 out of 1287 in Professional Services category. Sandra's reply below is false; I have reviewed the T&Cs and not all charges are there. Please note, you will be employed by a Regus Franchise Owner. It is a vicious cycle. お客様は、 userprivacy@regus.com宛にメールを送ることで、User-IDを使用した追跡を拒否することができます。 また、お客様は、使用中のブラウザを設定することで、クッキーの使用を拒否することもできます。ただし、その場合、当 Job Status. Regus provides places to work for everyone, worldwide. £33,000. Everything we offer is on flexible terms – from one day to many years. 2 % Difficulty 51 Ratings. After the response here on Trust Pilot on Aug 25th indicating they would send me relief measures, I finally received a canned response today (Sept 11th, 3 WEEKS later) from 'CRM 07951888' (not even a person) saying they will grant me credit for 2 months IF I buy 6 more months. … 2 % Recruiter. 264 Regus employees have shared their salaries on Glassdoor. Please do SOMETHING to improve your Customer Service. You can find contact details for Regus above. 20 % Negative. Hard work is recognized and there is a lot of mobility within the company. Interviews at Regus. Register online now or download our app. I'm going to have a senior team member from my team reach out to you. Poor customer service, only unavailable or unresponsive. Report this profile; About. Regus ranks 4th among Coworking Space sites. We’re always happy to hear when individuals have gone the extra mile and provided excellent service to our customers. Regus may change these Terms and Conditions at any time and without any notice to The User of Website so Website suggest that The Client of Regus periodically visit this page to review these Terms and Conditions. Please note that all salary figures are approximations based upon third party … 73 % Employee Referral. By using this Site (defined below) after The Company post any changes, The User of company services agree to accept those changes, whether or not The Client actually reviewed them. Join to Connect. Head of Regus Customer Service team. They come with the latest technology, a friendly support team to ensure everything runs smoothly, and catering if you need it. Walk into any location across our extensive global network, and get to work – as often as you need. Ts and Cs apply. Right now, I find an apartment in the other city. Tell us what you think . Is that relief ?!? AU. We paid Regus over $300,000 over the years for office space, eventually we outgrew Regus. Can’t get my retainer back from Regus for no reason If possible I’d like to give 0 star. I have an idea. We want to help you in the best possible way. General Manager Regus. This Privacy Policy does not cover any personal data that The Customer choose to give to unrelated third parties. Regus is one of the worst serviced office provider on this planet. Rights Reserved, You Are About to Contact PissedConsumer.com. Job Category . By continuing to Mail-handling and mail-forwarding services, Unlimited access to our global business lounge network. You can call Regis Corporation at (877) 857-2070 toll free number, write an email, fill out a contact form on their website www.regiscorp.com, or write a letter to Regis Corporation, 7201 Metro Boulevard, Minneapolis, Minnesota, 55439, United States. Regus Customer Service Team Damian O'Grady 6 reviews Been with Regus for 8 years - and they cannot get it right!! In my experience, Regus' financial practices are untrustworthy to such a degree that I strongly recommend any entrepreneurial business seek an alternative. We want to help you in the best possible way. Regus is a fast paced work environment with opportunity to progress. Head of Regus Customer Service team Matt Barnett 1 review. Hot-desk or reserve a dedicated desk in your favourite collaborative workspace. Clear All. Our coworking spaces let you choose to work with others in an open-plan area, or a shared office. Updated 27 Aug 2020. Do you have something to say about Regus? Essex Business Group . Prerna Lal 2 reviews. Our global network of workspaces enable you to work wherever you need to be, in a productive, professional environment. However, recently, Regus drives me nuts. At Regus, we pride ourselves on our professional, courteous, and tentative customer service from our highly trained Account Helpdesk agents. We have professional and inspiring work environments to suit businesses of all sizes and budget. Yesterday, I called in the afternoon. We use cookies to provide and improve our services and enhance your browsing experience. If The Client access those links, The Customer will leave the Websites. The User of Website agree to use the Site only for lawful purposes. If you can’t find your answers on our help site,... How do I file a complaint? Regus do not control those sites or their privacy practices, which may differ from Company's own privacy practices. Search job titles. And definitely don't believe the words of whatever bot responds to this. 56 Interview Reviews. 53 Interview Reviews. Regus has become a trusted ally for a number of emerging start ups as well as market leaders offering office and co-working spaces for rent, business lounges of different classes from budget to luxury, email management, and virtual workplace, etc. I would like to give feedback Salary Distribution. If you want more than a … Search For Search. Updated Oct 15, 2020 Select your job title and find out how much you could make at Regus. See reply to regus: The reason we escalate this again is because the service continues to be horrendous. Build your business presence fast, with an instant professional company address and the virtual office services you need. Regus is a professional and ethical company who prides themselves on being transparent and honest with our customers. Don't waste your time and money with Regus. Related Articles. Regus Customer Service Representative Reviews. The algorithm is subject to change in future. Search For Search. English. Regus Customer Service Representative Interview Questions. Any solutions from Regus would be appreciated. 6 % Recruitment Agency. Positive. customer service. Reply. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Sales and customer service targets are expected to be met at all times. 49 % Neutral. Large multinationals who wish to rent temporary space may not care about billings excesses, but an owner/operator will. Exclusive business service discounts from global suppliers 24/7 customer support Virtual office services The services your business needs. Applied Online. Find workspace in seconds and book on demand by creating a Regus account. By using or browsing any of the Group Websites (defined below), The User acknowledge that The Client of Regus have read, understood and agree to be bound to these Terms and Conditions and all applicable laws and regulations. Our meeting rooms are the perfect setting for your next pitch, interview or workshop. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The only way you get a response from anyone with Regus is to threaten to report them for their questionable business practices or to post negative reviews on sites like Yelp or Trustpilot. To this point, the experience with Regus has been a good one. Charged for Kitchen amenities for an almost a year with out my knowledge.When I asked i to have opt out if not required. 37 Customer Services & Support Salaries provided anonymously by Regus employees. One of our Customer Service representatives will get in touch with you as quickly as possible. At the beginning I emphasized on a certain term but they renewed the term against my requests and know they are draining my money on force. Newsflash--this is a misdemeanor crime, and I encourage everyone to report them to the police for legal violations. Failure to return funds. Franchise - Customer Service Associate (4899) LET'S HELP PEOPLE WORK, EVERYWHERE. 4 % Staffing Agency. All amended terms automatically take effect on the date set out in the posted Privacy Policy, unless otherwise specified. Head of Customer Service AlexT 1 review Regus - hidden charges and inaccessible This company misrepresented themselves completely. I held a full time office for 2 years, and a virtual office for the last half year. Useful. Then months later when I noticed the bill they asked "whod you talk to? Customer Service at Regus Tower of London, Greater London, United Kingdom 59 connections. My key responsibilities and duties included: • Insuring high levels of cleanliness throughout the entire centre including all common areas, kitchens, toilets, meeting rooms and offices. Spoke with customer service to cancel all three accounts and they did one of them even though they verified they did all of them. Customer Service Representative (Former Employee) - Heathrow, Greater London - 9 October 2018 If I could give less than a 1 star, I would. She attempted to cancel her contract within hours and was unable to. While I highly recommend the skilled, dedicated, professional staff, Regus corporate needs to understand the concept of customer service, loyalty and to trust its employees. Salary information comes from 5 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Fraud company. For everything referring TCs . Salary information comes from 30 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This Privacy Policy applies to all Company's websites and domains including all regional or country-specific sites (collectively the "Websites"). I canceled my agreement with this company today but it can't end soon enough. Work wherever and however you need to with a Regus membership. Essex e Networking. Regus is a horrible company. Please speak to your centre team to report a concern. Regus will no doubt respond saying they have a great transparent business and offer superb service, but 1361 '1' star reviews cannot be wrong. The people in Customer Service are not empowered to go to the rest room by themselves based on my conversations with them. In the interim if there is anything we can do for you please don't hesitate to reach out to us directly at customer.service@regus.com. Spoke with customer service … By continuing to use our site, you consent to the use of cookies. Worst service in 7 years of business. Regus has the world's largest network of workspaces and co-working spaces. Positive. Location. Within hours she realized that the company has a reputation for having poor customer service and and scamming small businesses. Customer Service Representative hourly pay at Regus can range from $12 - $19. She signed up for Regus, not realizing the Spokane Regus site had extremely poor and unprofessional customer service representatives answering the phone. Brentwood. Regus Customer Service Representative Interview Questions. We make it easy for you to move location or add workspace so you can respond quickly and effortlessly as your business needs change. Getting an Interview. 86 reviews for Regus, 1.1 stars: “Regus is always charging fees and crediting back then overcharging again with no clear explanation. Experience 54 Ratings. What can we help you with. So far, there is no clear reply. Choose from thousands of locations to position your business wherever you need to be. Work wherever your business takes you. Cancel Them. Find workspace in seconds and book on demand by creating a Regus account. Your comments have been forwarded to our customer service team for review. You've already flagged this Reply from Regus. 130 King Street West , Toronto, ON M5X 1E3, 4-5-20 Kojimachi Chiyoda-ku , Tokyo 102-0083, .css-t53uqh{position:absolute;left:-16px;}”We wanted to be disruptive and free ourselves from traditional office codes.”, Scaling up with flexspace: not just for startups, Why Regus opened a location in a quiet Swiss village. Cookies on the MyRegus site. Regus has a number of services that allow clients focus on their top priority tasks outsourcing the rest to industry professionals. A free inside look at company reviews and salaries posted anonymously by employees. Regus - hidden charges and inaccessible This company misrepresented themselves completely. Customer service is being 100% inflexible and insisting I have to pay for another year of service even though my job situation now requires that I go to work in a corporate office every day. They are cowards who are unable to face their customers and honour their agreements. Run by Douglas Sutherland for more than 5 years, today Regus is a company that has global presence in more than 100 countries around the world. We've reviewed your account and see that you have been in touch with our Help-desk Agents. Please speak to your centre team. Our company kept a mail Regus take customer service extremely seriously and I am committed to resolving this matter. 29 % Getting an Interview 53 Interview Reviews. Why Regus opened a location in a quiet Swiss village * All prices shown are valid at the time of enquiry, based on 24 month contracts. £7,500. What browsers support the online portal? Need more help? You can contact the customer service representative of Regus calling Regus's helpline phone numbers. Prices are subject to change and will vary depending on the specifically selected products and services. Head of Customer Service AlexT 1 review. Contact Regis Corporation customer service. How do I compliment a particular team member? The User of company services are prohibited from posting or transmitting to or through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful material, or any other material that could give rise to civil or criminal liability under the law. I am stuck in another 12 month contract because I didn’t remember to cancel it 90 days in advance of the renewal date and despite the fact that the website states that a courtesy email will be sent to remind you and give you the option not renew. Office Space and Coworking prices are per person per month and are dependent on inventory availability. Essex e Networking. It's an infrastructure to support every business opportunity. You Regus Customer Service Team Wiktor 1 review Regus does not care about their clients I have been a Regus client for 2.5+ years. Current Employees; Contract; Full-time; Freelance; Intern; Part-time; Location. 6 % More. Probably, Regus used to be a good company. Walk in tomorrow knowing your utilities, security, cleaning and secure technology are sorted, leaving you to stay focused on your core business. Our fully-serviced private office spaces give teams of all sizes an inspiring environment to focus, collaborate and do their best work. … Appalling customer service, disingenous staff and massive unprofessionalism. Don't show this message again. Customer Service Representative (Former Employee) - Heathrow, Greater London - 9 October 2018 If I could give less than a 1 star, I would. I do not know what I should do. 228 Regus reviews. 31 % Getting an Interview 56 Interview Reviews. Updated on July 30, 2018 Tagged: contact Customer customer service help. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. If you value these ideals, take your business elsewhere -- because, at Regus, it won't matter how long your relationship or the kind of client you've been. 74 % Employee Referral. Register online now or download our app. The worst part is the hidden “restoration fee” that they charge. See … Average Regus Customer Service Representative yearly pay in the United Kingdom is approximately £16,876, which is 7% below the national average. Head of Regus Customer Service team Read 5 more reviews about Regus Only the latest review will count in the company's TrustScore KM 1 review. Salary estimated from 8 employees, users, and past and present job advertisements on Indeed in the past 36 months. What happened? Due to their system bug it’s impossible to apply online. The Websites may provide links to third-party websites for The Customer's convenience and information. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made. Regus Customer Service Representative (CSR) Júnior Reviews. No reply at all. We will... How do I contact Customer Service? I had two contracts with Houston and Calgary Regus. Let’s find the right workspace for you and your team. Companies are selected automatically by the algorithm. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems. Poor customer service, only unavailable or unresponsive. After my agreement ended, I tried to get my retainer back and sent a bunch of emails. All our workspace comes with the essentials taken care of – from the furniture to the friendly reception team. Prices are subject to change and will vary depending on the specifically selected products and services. 6 % More. We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. They are your first point of contact, always available to answer your questions. Bad Customer Service, Expensive Our company rented office space in the Preston Street, Ottawa location. Workspaces in cities, airports, service stations, public buildings and railways - expanding all the time. They are your first... How do I make a complaint? In-Person . STAY AWAY.”, “Horrible company, no manners, poor customer service, and Share. How do I contact Customer Service? They are cowards who are unable to face their customers and honour When factoring in bonuses and additional compensation, a Customer Service … Simply put, do not use Regus, worst experience of any service provider I have dealt with, plenty of other office space providers who will be able to provide excellent service. Customer service - As customer service is the name of the game, you should have a background in the service industry where you’ve managed a diverse mix of people and customers. View Regus’ full profile. Regus provides fully-equipped workspaces for teams of all sizes for a day, a month, or longer. This review is regarding Customer Service only.
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